Question 1

Can I get a refund or returns for delivered goods?

Accepted Answer

Goods sold and delivered are non-refundable and non-exchangeable. Once payment has been made, cancellation is not allowed.

Question 2

How can I exchange a defect product?

Accepted Answer

In the event that your order arrives damaged in any way, please email us as soon as possible at flashbackbzse@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Question 3

How do I contact Flashback directly?

Accepted Answer

If you have any further questions, please don't hesitate to contact us at flashbackbzse@gmail.com.

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